Spingranny Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Ceshiroza SRL, the company operating Spingranny under gaming licence ALSI-202408027-FI2 issued by the Gaming Board of Anjouan, Union of the Comoros. This agreement governs account registration and use, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using Spingranny in any capacity, you confirm that you have read, understood, and accepted these terms in full.

About us and licensing

Spingranny is operated by Ceshiroza SRL, a company registered in Costa Rica. The service runs under a single multi-product authorisation, licence number ALSI-202408027-FI2, granted by the Gaming Board of Anjouan, Union of the Comoros, covering casino, live casino, and sportsbook including esports. These terms are governed by the laws of Costa Rica, and any dispute is submitted to the exclusive jurisdiction of Costa Rica. Ceshiroza SRL operates Spingranny as part of a wider network of casino brands sharing a common platform.

Account registration and eligibility

You must be at least 19 years of age to register an account, and we reserve the right to request proof of age at any point. Only one account per person is permitted; duplicate accounts across the same person, address, household, device, or payment instrument are prohibited and may result in account closure and forfeiture of funds. You must provide accurate, complete, and current registration information, and you are responsible for keeping that information up to date. Residents of jurisdictions where online gambling is prohibited by local law are not eligible to register, and it is your responsibility to verify that your use of the service is lawful in your location. We reserve the right to refuse registration or close any account that breaches these terms, and no withdrawal will be processed until identity verification has been completed to our satisfaction.

Deposits and withdrawals

We accept deposits via Visa, Mastercard, bank transfer, SEPA, Skrill, Apple Pay, Google Pay, Revolut, Paysafecard, Neosurf, and a range of cryptocurrencies including BTC, ETH, LTC, DOGE, SOL, and XRP, as well as regional methods such as Interac and PIX where available in your location. The minimum deposit is approximately €20, varying by country and payment method. Withdrawals are returned to the method used for the original deposit wherever possible, and the minimum withdrawal is €50, rising to €120 depending on your country of residence and the method selected. Casino-side withdrawal processing takes up to 72 hours, with most payouts completed within 24 business hours of approval; bank transfers require an additional period of up to 5 business days, while approved crypto withdrawals clear within minutes of release. Withdrawals above €10 000 are paid in monthly instalments capped at €10 000 per instalment until the full amount is settled. Daily, weekly, and monthly withdrawal limits apply and vary by Loyalty Rank; your current limits are displayed in the cashier. Deposited funds must be played through at least 3 times before a withdrawal can be processed, and your account must be fully verified before any payout is released.

Bonuses and promotions

Each promotion carries its own specific terms, published on the relevant offer page, but the following standard rules apply across all casino bonuses unless a promotion states otherwise. The default wagering requirement is 40x the bonus amount, with a reduced requirement of 35x applying to the HighRoller reload bonus and 5x applying to sportsbook bonuses. The maximum permitted bet while a bonus is active is €5 (or 10 CAD, 10 AUD, 5 CHF), and this limit applies to doubled bets after a round and to purchased bonus rounds. Winnings generated from a bonus are capped at 5x the bonus amount, and winnings from free spins are capped at €50 or local equivalent. Game contributions toward wagering are: slots 100%, buy feature rounds 50%, live roulette and blackjack 10% each, with table games, instant win, scratch cards, live games, and originals contributing 0%. Bonuses are valid for 14 days from crediting, with welcome package bonuses valid for 7 days; any unmet wagering requirement at expiry results in the bonus and associated winnings being voided. Only one bonus may be active at a time, and we reserve the right to revoke any bonus and associated winnings where we determine that a promotion has been exploited through advantage play, collusion, or any other form of abuse.

Responsible gambling

We provide deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion, all accessible directly from your account. Full details of each tool, including how to activate them and the timescales that apply, are set out on the Responsible Gambling page. For support with responsible gambling, visit connexontario.ca or responsiblegambling.org. Self-exclusion requests are processed promptly upon receipt, and no promotional material is sent to a self-excluded account.

Dispute resolution

If you have a complaint, contact our support team in the first instance via live chat or by email at [email protected] , available 24 hours a day, 7 days a week. If your complaint is not resolved at that level, it will be escalated to a manager, and we will keep you informed of the status throughout the process. Where a complaint cannot be resolved internally, you may refer the matter to an independent dispute resolution body, a relevant gaming authority, or the Gaming Board of Anjouan as the licensing regulator. Server logs constitute the reference record in any dispute regarding game outcomes or transaction history.

Changes to terms

We reserve the right to amend these terms at any time, and we will notify you of material changes by email or by a notice posted on the site before the updated terms take effect. The effective date of the current version is 21 April 2025. Continued use of Spingranny after the notified effective date of any update constitutes your acceptance of the revised terms.